Prepare the session before it starts
Tell clients what equipment they need, how they will join and what to do if the connection fails. Decide how identity and location are confirmed when required. Review whether a caregiver or interpreter needs to participate, and how invitations are handled.
Confirm the actual video service
Ask which provider delivers video, what contracts apply and whether any recordings are created. Flor’s early-access review should confirm the available integration and supported settings. This site does not advertise a live video service or clinical suitability for every appointment.
A few common questions
Can I start a clinical video visit here?
No. The public website is for learning about Flor and requesting early access.
Are all appointments suitable for telehealth?
Suitability depends on the service, practitioner judgment and applicable requirements. Your clinic should define its own eligibility policy.
Prepared for clinic owners in Canada. Updated September 16, 2026. These guides support product evaluation and do not replace professional or legal advice.