Treat family access as a first-class requirement
Adult clients, parents, separated guardians and carers can have different rights. Review invitations, account recovery, relationship changes and revoked access. Do not assume that sharing an email address makes information sharing appropriate.
Test communications in context
Appointment details, forms, statements and messages need clear delivery and visibility rules. Review whether a notification reveals sensitive information outside the portal. Confirm the supported portal functions in your Flor demonstration before promising them to clients.
A few common questions
Is there a patient sign-in on this website?
This is Flor’s product website. It does not provide access to patient records or a clinic’s live portal.
Can several family members use one account?
Discuss the exact family relationships and access needs with the team. Shared access must be assessed carefully and verified in the clinical application.
Prepared for clinic owners in Canada. Updated September 16, 2026. These guides support product evaluation and do not replace professional or legal advice.